My Back is Fixed!

We had an exceptional experience at Sleep Outfitters in Richmond, and a huge part of that was thanks to JB Hall.

From the moment we walked in, JB was attentive without being pushy — the perfect balance. What really stood out was his depth of knowledge, not just about the products, but about sleep itself. He took the time to understand how we actually sleep, asked thoughtful questions, and explained how different mattress constructions, materials, and support zones affect comfort and long-term sleep quality.

JB’s attention to detail was outstanding. He didn’t just point us toward the most popular options — he made spot-on recommendations that aligned with our needs, preferences, and budget. Every suggestion felt intentional and well-reasoned, and he clearly knows his inventory inside and out. We never felt rushed or overwhelmed, and every question we had was answered thoroughly and clearly.

What impressed us most was how confident we felt in our final decision. JB’s guidance removed the guesswork and second-guessing that usually comes with a major purchase like this. It genuinely felt like he was invested in helping us find the right solution, not just making a sale.

If you’re shopping for anything sleep-related and want someone who is knowledgeable, detail-oriented, and truly focused on getting it right, ask for JB Hall. This was one of the best retail experiences we’ve had, and we wouldn’t hesitate to recommend him or Sleep Outfitters in Richmond to anyone.

And of course we have a code - 111756ESGFVB - using that code you get $50 off your purchase, and we get a gift card! :)